Questions about your account, billing or the app — we are here to help.
MeraTheka is a product of Mahavijay Solutions Private Limited. Write to us or call during support hours and we will reply within one working day.
Monday to Saturday, 10:00 AM – 6:00 PM IST. Emails received outside these hours are answered on the next working day.
For payment, subscription or refund questions, email support@meratheka.com with your registered email address and the transaction ID from PhonePe or your bank. See our Refund & Cancellation Policy.
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for MeraTheka is:
Complaints are acknowledged within 48 hours and resolved within 15 days of receipt.